RETURNS AND EXCHANGES

EXCHANGES & RETURNS ON JEWELLERY
PLEASE CHOOSE YOUR PIECES CAREFULLY AS WE DO NOT OFFER REUNDS FOR 'CHANGE OF MIND' OR IN ANY OTHER UNFORSEEN CIRCUMSTANCES.
THIS IS DUE TO THE HAND MADE NATURE OF EACH PRODUCT.
IF YOU HAVE AN ISSUE WITH YOU ITEM UPON ARRIVAL PLEASE EMAIL HELLO@VERMEERSTUDIO.COM AND WE WILL RESOLVE THE ISSUE.
VERMEER STUDIO WILL NOT COVER OR REFUN POSTAGE COSTS FOR ANY EXCHANGE OR REFUND ON ANY ORDER MADE.
DECISIONS MADE BY VERMEER STUDIO WILL STAND AS FINAL.
ACTION FOR RETURNS WILL NOT BE MADE UNTIL THE ITEM ARRIVES BACK TO OUR OFFICE.
IF THERE ARE ANY FURTHER QUESTIONS BEFORE PURCHASING OR AFTER PURCHASING PLEASE EMAIL HELLO@VERMEERSTUDIO.COM
EXCHANGES & RETURNS ON CLOTHING 
YOU CAN RECEIVE AN EXCHANGE OR REFUND ON YOUR PURCHASE IF YOU ARE NOT 100% SATISFIED WITH YOUR ORDER (MINUS SHIPPING FEES).
ITEMS MUST BE RETURNED WITHIN 7 DAYS OF RECEIVING THEM.
ITEMS MUST BE RETURNED IN THEIR ORIGINAL CONDITION, UNWORN AND UNUSED, WITH ALL ORIGINAL TAGS ATTACHED. 
FAULTY ITEMS
YOUR PARCEL WILL BE CAREFULLY CHECKED AND DISPATCHED BY OUR TEAM, HOWEVER IF YOU RECEIVE AND ITEM WHICH IS INCORRECT OR FAULTY PLEASE CONTACT US IMMEDIATELY PROVIDING IMAGERY OF THE ISSUDE, AND THE ORDER NUMBER TO HELLO@VERMEERSTUDIO.COM. WE WILL THEN REVIEW THE INFORMATION AND GET BACK TO YOU. FOR FAULTY ITEMS WE OFFER REPLACEMENT OR FULL REFUND. ITEMS DAMAGED THROUGH NORMAL WEAR AND TEAR, ACCIDENT OR MISUSE ARE NOT CONSIDERED FAULTY.